Résumé

Education

Bradley University

Peoria, Illinois
B.S. in Computer Science
B.S. in Business Management and Administration
Overall Bradley GPA: 3.20/4.00; CS GPA: 3.27/4.00; BMA GPA: 3.22/4.00

Black Hawk College

Moline, Illinois
Enrolled in General Education Courses
Summers May 2000 - August 2002
Overall Black Hawk GPA: 4.00/4.00

Experience

Accenture, LLP

Milwaukee, Wisconsin
Consultant
January 2005 – Present

  • Performed application development on custom claims management application using Visual Basic
    .NET and SQL
  • Created and executed test scripts on multiple systems
  • Developed system training materials including participant guides, job aids and coaching guides
  • Provided in classroom hands-on system practice and material delivery support
  • Facilitated discussions with functional experts to ensure accuracy and quality of training materials
  • Developed custom training assessment and analysis tools

Bradley University Technology Helpdesk

Peoria, Illinois
Helpdesk Consultant
November 2000 - 2004

  • Resolved Bradley University student and faculty's computer problems
  • Monitored a computer lab containing 35 PC’s and 10 Macintosh computers
  • Identified and solved various network problems related to the TCP/IP protocol under Windows 95, 98,
    2000 and XP and MAC OS X
  • Updated the web sites using Adobe Dreamweaver and designing graphics in Adobe Photoshop

Skills

  • Programming Languages: C++, PHP, Javascript, Assembly Language, Visual Basic .NET
  • Query Languages: SQL
  • Markup and Styling Languages: XHTML, CSS
  • Hardware: Basic Networking, Computer Assembly
  • Operating Systems: Windows 95, 98, Me, 2000, and XP; Mac OS X
  • Content Management Systems: WordPress
  • Software: Microsoft Word, Excel, Powerpoint, Access and Project; Adobe Photoshop, Illustrator; SAP FI